Support Desk & Conservatory FAQ

No. Play Credits are strictly fictional scoring counters granted free of charge when you register a conservatory pass. They cannot be purchased, topped up with money, transferred between users, or redeemed for cash, prizes, or goods.

When you click “Mark Hallmark” on any weave card or map pin, its slug is stored locally in your browser under localStorage['pjs:claims']. Recently launched weaves are stored in localStorage['pjs:recent']. Clearing your browser storage will reset these local lists.

Visit your Profile to choose between Alabaster Loom Daylight, Warm Flax & Amber Lamp, and Nocturnal Plum Velvet, and to set your session reminder check-in to 15, 30, 45, or 60 minutes.

No. To ensure our self-exclusion tool is dependable, any Account Break (24 hours, 7 days, 30 days, or 6 months) activated on Player Care is strictly enforced by the server until its UTC expiry timestamp passes.

Although Proper Job Guild involves zero financial transactions, our simulated reel mechanics are designed exclusively for adult leisure (18+ in the United Kingdom). We verify age at registration and use your registered Date of Birth to authenticate password resets.